201 Ways to Turn Any Employee Into a Star Player
by Casey Fitts Hawley 2020-06-16 02:16:55
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The only resource a manager needs to turn a problem employee into a top performer201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, lo... Read more

The only resource a manager needs to turn a problem employee into a top performer

201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley''s unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:

  • Identify problems before they become serious
  • Develop the art of constructive feedback
  • Deal with defensive reactions from employees
  • Understand which problems need to be managed and which ones don''t
  • Uncover the cause of a problem and help an employee talk about it
  • Foster discussion in group conflict situations . Create goals for employee improvement
  • Follow up on employee progress
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  • Print pages
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  • Language
  • ISBN
  • 9.08x5.92x0.6inches
  • 208
  • McGraw-Hill Education
  • April 1, 2004
  • English
  • 9780071433709
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