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ITIL V3® - Guide de Poche

by Jan van Bon

2020-12-29 19:45:20

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This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the ‘lifecycle’ approach?
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the ‘lifecycle’ approach? Less

Book Details

Publication date July 7, 2008
Languagefre
ISBN9789087538620
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Jan Van Bon
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