It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace... Read more

The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It''s All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).Based on Bill Eddy''s high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.'' This book belongs in every leader''s library. Although I believe there''s a pearl of good in everyone, some people''s pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy''s and Georgi DiStefano''s techniques, you''ll be able to keep the focus on solutions rather than arguments. ''-Ken Blanchard, coauthor of The One Minute Manager(TM) and Leading at a Higher Level The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It''s All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).Based on Bill Eddy''s high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.'' This book belongs in every leader''s library. Although I believe there''s a pearl of good in everyone, some people''s pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy''s and Georgi DiStefano''s techniques, you''ll be able to keep the focus on solutions rather than arguments. ''-Ken Blanchard, coauthor of The One Minute Manager(TM) and Leading at a Higher Level Less