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Seamless Government: A Practical Guide to Re-Engineering in the Public Sector

by Russell M. Linden

2021-01-08 04:41:39

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Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to ov... Read more
Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way. Less

Book Details

File size11.02 X 4.72 X 2.36 in
Print pages320
PublisherWiley
Publication date September 5, 1994
LanguageEnglish
ISBN9780787900151
autor-image
Russell M. Linden
Author
...

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