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The First Five Minutes: How to Make a Great First Impression in Any Business Situation

by Mary Mitchell

2021-01-01 20:54:31

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The first five minutes of each and every encounter--from job interviews to sales calls to social gatherings--are crucial to your professional success. Whether you're meeting in person, or via letter, phone, fax, or e-mail, business communications exp... Read more
The first five minutes of each and every encounter--from job interviews to sales calls to social gatherings--are crucial to your professional success. Whether you're meeting in person, or via letter, phone, fax, or e-mail, business communications expert Mary Mitchell gives you the techniques, skills, and confidence you need to present yourself positively, dynamically, and effectively.
Greeting strategies--there is a right way and a wrong way
* Appearance--big decisions about "little things" regarding clothing and accessories
* Body language and conversation--there's nothing small about small talk
* Public speaking--overcome anxiety so you look like a natural
* Electronic etiquette--new rules for a new medium
* Correspondence--the importance of the written word Less

Book Details

ISBN9780471184782
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Mary Mitchell
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