Nonfiction | Business & Investing

Working the Night Shift : Women in Indiaas Call Center Industry

by Reena Patel

2020-06-22 14:03:50

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Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the ... Read more
Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women''s work" are evolving in response to globalization.Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the point of view of women workers. It uncovers how call center employment affects their lives, mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night, earning a good salary, and being exposed to western culture. This timely account illustrates the ironic and, at times, unsettling experiences of women who enter the spaces and places made accessible through call center work. Visit the author''s website at http://www.working-the-nightshift.com and facebook group. Less

Book Details

File size8.9x5.9x0.7inches
Print pages191
PublisherStanford University Press
Publication date March 1, 2010
LanguageEnglish
ISBN9780804769143
autor-image
Reena Patel
Author
...

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