Moments of Truth
by Jan Carlzon 2020-08-25 12:54:25
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Traces the author's spectacular turnaround successes with three major corporations and spells out his trendsetting approach on meeting the demands of today's service economy.
Traces the author's spectacular turnaround successes with three major corporations and spells out his trendsetting approach on meeting the demands of today's service economy. Less
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  • Language
  • ISBN
  • 7.96x5.29x0.42inches
  • 160
  • Harper Business
  • February 1, 1989
  • English
  • 9780060915803
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