Nonfiction | Business & Investing

201 Ways to Turn Any Employee Into a Star Player

by Casey Fitts Hawley

2020-06-16 02:16:55

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The only resource a manager needs to turn a problem employee into a top performer201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, lo... Read more

The only resource a manager needs to turn a problem employee into a top performer

201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley''s unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:

  • Identify problems before they become serious
  • Develop the art of constructive feedback
  • Deal with defensive reactions from employees
  • Understand which problems need to be managed and which ones don''t
  • Uncover the cause of a problem and help an employee talk about it
  • Foster discussion in group conflict situations . Create goals for employee improvement
  • Follow up on employee progress
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Book Details

File size9.08x5.92x0.6inches
Print pages208
PublisherMcGraw-Hill Education
Publication date April 1, 2004
LanguageEnglish
ISBN9780071433709
autor-image
Casey Fitts Hawley
Author
...

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