Nonfiction | Business & Investing

Working with Difficult People : Handling the Ten Types of Problem People Without Losing Your Mind

by Amy Cooper Hakim

2020-05-13 01:54:45

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A revised edition of the classic guide on how to best resolve conflict in today''s technologically advanced workplace.Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable g... Read more
A revised edition of the classic guide on how to best resolve conflict in today''s technologically advanced workplace.

Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
 
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts. Less

Book Details

File size8.2x5x0.9inches
Print pages352
PublisherTarcherperigee
Publication date December 1, 2016
LanguageEnglish
ISBN9780143111870
autor-image
Amy Cooper Hakim
Author
...

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