Conflicts in Reference Services

by Bill Katz

2020-04-20 10:51:18

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This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to p... Read more
This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it. Less

Book Details

Publication date December 5, 2019
Languageeng
ISBN9781000756494

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