Jon R. Katzenbach is a senior vice president of Booz & Company, where he founded the Katzenbach Center. Previously, he was the founder and senior partner of Katzenbach Partners and a former director of McKinsey & Company. He is the author of Why Pride Matters More Than Money, Peak Performance, and coauthor of the seminal book The Wisdom of Teams.

Douglas K. Smith is an internationally recognized author and consultant on organization performance, innovation, and change. He is coauthor of The Wisdom of Teams and author of Taking Charge of Change. His work on teams and organizational performance has been featured in Business Week, the Wall Street Journal, the New York Times, the Harvard Business Review, and the McKinsey Quarterly.