Business & Money | Economics
Tackling Difficult Conversations Pocketbook
by Peter English 2020-09-06 01:20:12
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At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to em... Read more
At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to empathize with the other person and how to interpret what they are saying, feeling and thinking. Less
  • Publication date
  • Language
  • ISBN
  • September 16, 2015
  • eng
  • 9781908284143
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Peter English
Author
Peter English is an academic and journalist who has spent the past two decades working in sports journalism. He is Senior Lecturer at the University of the Sunshine Coast, Australia. His main research...
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