Secrets of Service Level Management
by Ami Nahari
2020-07-09 03:23:44
Secrets of Service Level Management
by Ami Nahari
2020-07-09 03:23:44
An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.
An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.
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